Customer Testimonials
Great service. Helpful staff.
Carl made the experience of purchasing a vehicle swift and painless. He’s very knowledgeable and provided a very thorough and friendly experience. I’d leave a 10 star review if I could.
Carl is awesome to work with, made everything fast and easy. Got us exactly what we wanted. Couldn’t be more pleased.
We were not exactly planning on buying the day that we walked in to "browse" but Al G. made it so easy. They got the payment within our budget and had the exact Tacoma that our son was looking for. Reggie in Finance was great too. Straightforward, honest and friendly service. Highly recommend, thank you!
The dealership excels in excellent Customer Service and repair services!
I've been mulling it over the past few weeks about which new vehicle I should buy. Decided to move on a tacoma 4x4, I did all the heavy lifting by doing everything online, then made an appointment to buy the truck. The dealership was busy, and the sales manager I had an appointment with was still helping another customer.
The process was a bit slower than I have experienced before at Toyota, my previous 3 toyotas I was in and out in less than 2 hrs. That was my only gripe, the staff was nice, and Don Maddon, my sales guy ... Read More Google - Jul 11, 2025
Recently purchased a 2025 Tacoma. I worked with Cole and he made the process super seamless. He was flexible and didn’t put any pressure on us. He got us a really great deal and couldn’t be more happy with the overall experience. Would definitely recommend to others and I will be making all future Toyota purchases here.
Carl made my car buying experience simple and straightforward. I already knew what I wanted and he never attempted to “up sell” me. Truly one of the best car buying experiences ever I’ve had. I am a trainer in the “customer experience” industry and Carl went above and beyond my expectations. Temecula Toyota has my business for future purchases. Thank you Carl!
excellent customer service and good car!
Carl was AMAZING! Best experience ever purchasing a car! He surpassed all my expectations and made sure I found the right vehicle for me. He was honest, knowledgeable, and friendly, and he listened to my needs. He made me feel like I was working with a friend, and I couldn't ask for a better experience. Carl is an asset to Temecula Valley Toyota, and I will 100% recommend him to EVERYONE! Thank you, Carl 🙂
Wonderful service had a great experience with Carl and enjoyed the quick and easy process of purchasing a car here.
Professional with a personal touch, very helpful, efficient, courteous, friendly, exudes credibility. Entela is an asset to the dealership.
If they say 2 hours, you’ll get your car back in 2 hours!!!
Great car service experience .Patrick Smith was able to help me out. Thank you sir for your expertise help.
Entela was friendly, professional, and efficient. I would recommend her to anyone that is looking to buy a Toyota.
My Prius quit on me 40 miles from home and the tow truck dropped it off after hours. Even though I didn’t have an appointment, my car was repaired that day.
Fantastic experience from start to finish. Warm and friendly employee on phone to schedule appointment, friendly employees on location, super nice waiting area where I could get some work done, fast service completion (under 1 hour!), and nice explanation of what they checked. The only thing I was disappointed with is that it didn’t get a quick car wash. But everything was really excellent and I was most appreciative of how quick it was. Thank you!!
Was greeted very politely and nicely by my dealer, which not only gave a very good impression but allowed me not to feel uncomfortable or anxious on finding a vehicle!
Very easy and smooth process
Great place to buy your new Toyota 👌
I had an amazing and seamless experience with Sam and Temecula Valley Toyota dealership!! Sam was super friendly and helpful and couldn’t have asked for a better experience with finding my new car! Thank you Sam and Temecula Valley Toyota!!
Temecula Valley Toyota treated me well. They were willing to work with me to keep the monthly car payment within my budget. Prior to Temecula Valley Toyota the whole car buying experience was not an enjoyable experience for me. Nicholas Romero (sales representative) was very patient and willing to work with me. The manager was also very nice and willing to keep the monthly payment within my budget. Thank you Temecula Valley Toyota for making the car buying experience much more pleasant than it was at other dealerships!
My advisor Elizabeth she so nice and friendly She helped me to replace my tire , I waited only for almost an hour. She so professional while she talked to me. And the service was so good. Thank you!
We always get wonderful service at Toyota. They are well informed and quick. We really appreciate their professionalism.
Amazing team and great art customer service. Joaquin was fantastic!
TEMECULA VALLEY TOYOTA
Cole Stafford
[email protected]
(424)213-9722
Internet Sales Manager
I cannot say enough about my man Cole,
He’s the best salesman I have ever had the pleasure to work with,
He’s so easy to work with and never any pressure,
He always had the answers and most of all,
He listened and worked with us so we got the perfect
Toyota Land Cruiser we wanted
He want above and beyond any sales man I’ve ever worked with in the recent pass,
I can’t say enough about him,
He’s is dedicated and definitely ... Read More DealerRater - Jul 3, 2025
Always impeccable product and service.
I needed a new work truck for my landscaping business and came by here to purchase a Tacoma. Was a great experience and it really wasn't a hard choice. These things are reliable as a tank and hold their value better than any other vehicle on the market!
Was looking a new vehicle the other week and was planning on checking out a few different places. First dealership on the block coming from Winchester Rd was Toyota. Ended up swinging by there first and purchasing a vehicle at my first stop! Didn’t know what I was looking for exactly, but the sales rep was able to get me into a new Prius and even broke down the math on a piece of paper for cost of ownership for the Prius vs my current vehicle. Was still contemplating checking out some other hybrid vehicles elsewhere until he told ... Read More Google - Jul 2, 2025
The staff, from sales to finance, were all well informed, attentive, and professional and moved the process along at an efficient but relaxed pace.
Great Saleman Carl and easy to deal with. The whole experience was great. This is our 4th toyota from this location in 28 years. Carl was the reason this experience was great 👍
Great guys, friendly and still professional. Answered any questions I had.
Just purchased a Sienna here a few days ago. I was looking primarily for a Hybrid because of the amount of mileage I put on my car monthly and wanted to stick with Japanese manufacturers. I plan trade the vehicle in for a smaller RAV-4 after a few of my kids go off to college, so I wanted a vehicle that was going to give me the best return on investment when I came back to trade it in. I did some research and found that the only Japanese vehicle manufacturer that sold a hybrid van option in the U.... Read More Google - Jun 26, 2025
Was looking for my first off-roading vehicle and was deciding between a SR5 4Runner and Passport RTL, since both received a major refresh earlier this year and were both within my budget.
I dropped by both places for an appointment and was honestly impressed with the new 4Runner more. Salesman really sold me on how the 4Runner is usually ranked top 3 in most lists for vehicles with highest reliability and resale value. I also really like what they did with the more prominent black side moldings on the car for the refresh. It makes it look way more aggressive. The ... Read More Google - Jun 26, 2025
My Services adviser was wonderful, explained everything I need to know Jorge helped me connect my phone, did not rush and spent all the time I needed to get it working again
What a great experience! I was fortunate enough to have an amazing sales representative, Entela. She was very patient in answering ALL my questions and I left the Toyota dealership in Temecula with the information I needed to make an educated decision. I took a few days to think about buying a car at this time—— bottom line—- I am so happy with my new Camry XSE.
Carl was great. He answered all of my questions and kept me updated on the status of vehicle delivery. Overall, a super easy buying process.
Great service
Prom and courtesy of all time
My service was excellent and completed in a timely manner. I highly recommend Temecula Valley Toyota.
Originally gave this dealership an excellent rating. I noticed an area of grease on the passenger door but didn’t think anything of it. When I washed the car I saw a few deep scratches where that grease was placed. I also noticed other areas where they did touch up to the vehicle and it was sold as new.. VERY DISAPPOINTING. I did a good inspection but they were very good at hiding the defects.
(Translated by Google) Cole made this process effortless; he was such a pleasure to work with. Cole prioritized our best interests the entire time. I won't hesitate to purchase our next vehicle from him. Toyota is lucky to have him.
Cole made this process very simple; it was a pleasure to work with him. He always put our interests first. I will not hesitate to purchase our next vehicle from him. Toyota is lucky to have him.
(Original)
Cole made this process effortless, he was such a pleasure to work with. Cole had our best interest as his priority ... Read More Google - Jun 23, 2025
During the Covid nightmare, I still needed my car serviced and just assumed I’d use Toyota Escondido, where I’d purchased my 2018 Highlander. When I called for an appointment, the service department asked when I’d be dropping off and picking up my vehicle. I informed them I’d be waiting as I always did. I’m like most people in that I don’t often have someone available to shuttle me back and forth. They then told me their waiting area was closed due to the pandemic. Fine, I’d just wait outside; nope, they said I couldn’... Read More Google - Jun 23, 2025
Purchasing process was simple and straightforward. Entela was communicative and helpful throughout the car buying process
Service advisor Shah Anwar was very professional and helpful. The car service was completed as stated. Would return to this agency in the future.
Excellent crew and customer service! I didn't have an appointment and was on my way home to the high desert I stopped in on the chance they could help me as my warning message to change oil came on. It was 3:30 in the afternoon. From the moment I pulled into the parking lot I was greeted warmly by the sweetest woman (I should've asked her name) who assured me they would service my car. She warned me it might not be ready until after 5 pm which was OK with me. The lounge was comfortable and cool. After an ... Read More Google - Jun 21, 2025
Professional experience, services scheduled quickly without issues.
Very nice service advisors.
Awesome customer service smooth process from my salesman Arron to finance manager overall great experience
Great experience great customer service smooth process in and out no hassle Arron was great
Great service!
Eddie was great! Informative, knowledgeable, helpful.
Our friends suggested we use Costco when we were having difficulty finding our new car. Within. 5-10 min of completing the online questionnaire Carl Burt from Toyota of Temecula contacted me. He was very friendly, professional and knowledgeable…. And he was willing to go the extra mile to find the car we researched for months. He was willing to listen and get the exact car we wanted in less than 24 hours! We had been in contact with about 6 other dealerships and numerous salespeople for over 4 months. We were on “ a list to get this hard to find car” Each of ... Read More DealerRater - Jun 18, 2025
Brandon was the one that help me with my Camry purchase . He is amazing sales person with being not pushy and let me take my time to select the best car for my needs
She is an amazing person . Really helpful and patient Highly recommended!!! The best experience I ever had .
Chris was very good. Assisted us through the entire process. The only snag was our front passenger head light; I know for a fact anytime there is any damage to the vehicle the dealer is quick to point out the damage and asked to included in the repair. However in this case we we not notified of the broken passenger headlight until we picked up our truck. The car hop person who dropped off our truck did not return the key. Causing confusion on their behalf and further delay; to the point where Chris had to get involve again until ... Read More Google - Jun 17, 2025
Very helpful and friendly staff made the process enjoyable and easy, definitely made the right decision going through this dealer.
Simple top off fluids and tire rotation. Easy to get an appointment, check-in was flawless, car was ready in an hour. Love the new lounge and the charging stations.
Been taking my 2018 Land Cruiser there for years now. Mike is my mechanic of choice and the only one I let touch my truck. He and his father are exceptional.
I had an exceptional experience at Temecula Valley Toyota thanks to Daniel and Dale. From start to finish, they were professional, patient, and truly went the extra mile to make sure I found the right vehicle. They answered all my questions with honesty and never made me feel pressured. The entire process was smooth, efficient, and actually enjoyable—which isn’t something you hear often when buying a car. I highly recommend Temecula Valley Toyota and especially Daniel and Dale for anyone looking for outstanding service and a great deal
Just purchased a Camry at Toyota Temecula I used the recommendation from this site and contacted him directly that day. I had been shopping and in contact with multiple other dealerships. But Carl is the real deal he didn’t play any games gave me strait forward answers and was willing to go the extra mile to find me the car that fit all my needs at an amazing price. He was super quick to respond and to quote multiple different vehicles on the lot. When I was ready to come in all the paperwork was already done and the ... Read More DealerRater - Jun 13, 2025
This is the 4th car we buy from Carl. We keep coming back because of the great service.
Working with Carl Burt was the easiest car purchase we’ve ever made in our lives. All the details and negotiations were easily done over text and email. We had the out the door price before we left our house and went up there and bought the car. We wanted a white Prius, which there was a serious shortage, and he worked really hard to secure one from another dealership. He walked us through the features of the car and explain many things to help us with this new high-tech car. Would highly recommend Carl.
Working with Carl Burt at Temecula Valley Toyota was the easiest car purchase we’ve ever made in our lives. All the details and negotiations were easily done over text and email. We had the out the door price before we left our house and went up there and bought the car. We wanted a white Prius, which there is a serious shortage of, and he worked really hard to secure one from another dealership. He walked us through the features of the car and explained many things to help us with this new hi tech car. Would highly recommend!
Extremely disappointing interaction with a salesperson at this dealership, as well as concerns based on a prior in-person experience with the same individual.
A few months ago, my family and I visited Toyota of Temecula Valley to test drive a specific vehicle. During that visit, we were assisted by the same salesperson who recently contacted us. At the time, we noticed elements of his tone and presence that came across as arrogant and condescending, but we chose to remain focused on our vehicle search. However, during that initial interaction, the salesperson also provided what I believe was inaccurate information regarding ... Read More DealerRater - Jun 11, 2025
Zach is honestly the best of the best. Makes a promise keeps a promise and follows through with it. Thank you very much Zach for helping me find my Toyota.. I really enjoy it. The dealership is top notch didn’t see any high pressure sales going on and in the Finance Department it was the same. Reginald (Reggie) went over step by step all the numbers and the finance details. Temecula Valley Toyota is doing everything correctly.
I was very impressed with Carl Burk's professional manner and very knowledgeable handling and attention to my needs. He was very attentive and found me the perfect car equipped with all that I needed. The whole experience was absolutely phenomenal, surpassing all my expectations. He listened to my needs and answered all my concerns in a timely manner. I would recommend him to all my friends and family anytime. Thank you you, Carl. Outstanding job!!!
Went in to dealership after our initial visit 5-6 months prior. Steve was our sales person ,who we kept in contact with until we were ready which was yesterday. Vehicle was for my daughter ,at first went in looking for a sporty car which Steve and the manager who was one of the most respectful and sincere manager I have ever dealt with buying a vehicle from any dealership. My daughter was buying the vehicle and both Steve and manager directed conversation and vehicle price and out the door prices to her , they let Dad ask some questions. But two ... Read More Google - Jun 9, 2025
We were helped by Entela a very nice and polite lady , She understood our needs and helped us get the car we’re looking for, the process was super fast and simple I’m glad I went there to buy my new car.
I was help by this seller Entela very nice and polite lady , She understood our needs and really helped get the car we’re looking for ! The process was super fast and simple , I’m glad that I went there but my car .
outstanding service, highly recommended saleswoman. very knowledgeable and treats you like a VIP. My son loves the vehicle
Temecula Toyota has always been honest and upfront about what my car really needs. Service is phenomenal. I wanted to give Alex Anbari a huge shout out and thank him for the amazing service. I am beyond grateful for him. Thank you all for taking care of me and my car like family. I can now drive my car safely on the road with my kids. Thank you 😊
I had an amazing experience buying my 2025 Toyota Camry thanks to Carl Burt! Carl made the process smooth and stress-free.
I have not had many good experiences in the past with the service department at other dealerships. I have been looking for a dealership that not only cares about my vehicle but also cares about the customer. Temecula Valley Toyota made me feel like I was in the right place. My service advisor, Jorge Cruz, was absolutely great! He was knowledgeable about the work needing to be performed on my vehicle. However, the thing that impressed me the most is that my he was very friendly and respectful of my time. Top shelf customer service is hard to come by ... Read More DealerRater - Jun 6, 2025
Salesman, Nick Russo was great, knowledgeable, professional and attentive, Sales manager, Don was also a good guy. What I didn't like was the attempted price gouge. They hit me with a monthly lease number that was $250 over their own advertised price. Had I not been an educated buyer I would have been "cracked" Cracked is a term dealers use when they over charge and maximize their commissions, bonuses, etc. So, buyer buyer beware, Be an educated consumer.
Had a great experience with Carl at the dealership. He made the process of buying a car super easy and hassle free. I’m really glad I was taken care of by Carl as he worked with me on getting me a fair price for my car. THANKL YOU CARL.
Best car buying experience ever. Zach and Don took extra steps keeping us informed. No pressure, just kind and respectful. Clean facilities.
Our sales person Johnny was great to work with and very helpful with selecting a used car for our needs.
Great service!
have had some simple flaws in in 1794 tundra and they have replaced stereo knob and plastic plate on side of driver seat. they never try to upsale me. usually pretty fast service and good communication through process. check in is usually under 10 minutes.