Customer Testimonials
Friendly guys. On time. Clean and organize Thank you guys…
Angie was a very good service advisor and kept me posted on the progress of my truck. This is my 3rd truck I bought from them and getting ready to buy my 4th. Thank you
Excellent customer service every time I have had routine maintenance done on my car. The Saturday service hours are a big deal when you work Monday through Friday.
Service Advisor Ken was excellent! He took care of my car’s needs. Ken was knowledgeable and efficient. Great service and friendly smile, thank you!
Very professional and provided fast service. I received updates of my vehicle service from my service rep via text message. This helped me a lot since I was trying to run errands as well. Definitely will be back!
The best service! Richard is so helpful and informative. I appreciate the service every single time I bring my truck in. Great business. Highly recommended
A wonderful experience at Temecula Valley Toyota. Friendly and professional staff. I took my truck in for an oil change, tire rotation and recall notice. They had my truck in and out in a few hours. I was so pleased with their work. It can be intimidating when you’re not the one that usually takes the cars in for maintenance, especially being a woman. Because my husband and I were loyal customers, Ruben, my care representative, took care of me and ensured I was happy all along the way. He sent frequent notifications on the status of my vehicle. ...
GREAT SERVICE DEPARTMENT EXCELLENT CUSTOMER SERVICE
Very helpful and easy to talk to.Really paid attention to my unique problems on Tacoma
Temecula Valley Toyota is always there for my needs. Pete is very helpful. He always goes above and beyond to help and serve the customers. Thank you Pete.
Attentive to getting service completed in a timely manner,very professional and genuinely nice technician
Temecula Valley Toyota has been servicing my Tacoma 2011 for 3 years. Their Service Team has always been thorough and professional and timely with the service needed. I'm very happy with the service I have received and their pricing.
Great and friendly service.
They have friendly and very prompt service
Good program. The speaker and pace is too fast but you can pause and replay when needed.
We appreciate the people and the service at the Toyota dealership in Temecula. The reason we had made an appointment was for a recall under warranty. The service took hours so I asked for a ride home, only living a few miles away, and was told they do not provide a shuttle service.
We really enjoyed the customer service we received by Kenneth! we really recommend him! not pushy!
Ease of making appointment. Service cost ahead of time and relevant information on additional repairs needed.
Stan Stewart is my service advisor for a long time. As an experienced automotive mechanic, he provides valuable advice in keeping my Toyota Sienna and Camry in tip top condition. He is trustworthy and have no issues with him so far. I would strongly recommend him for your regular car maintenance and repair needs.
Alonna at Temecula Valley Toyota was very knowledgeable, caring, professional and during a really busy day was as accommodating as humanly possible and will always be remembered and appreciated!
Temecula Valley Toyota has been taking good care of me for a long time. They’ve always been good to deal with, and honest. I just had my 4 Runner in for it’s 60k service, and once again was well taken care of. Steven was my Service Adviser this time, and he stayed on top of keeping me informed on how the service was going. The Service Advisers are “the face” of the dealership to us customers, and Steven is another example of the good customer care from Temecula Valley Toyota
My sister bought the 2021 RAV4 Prime at this dealer on Labor Day 2021. We are very happy with Mr. Kenneth Keithly sales consultant to help us. Anyone wants to buy the car should ask this man.
Aaron from temecula Toyota did excellent job I would always recommend him and dealer ship.
As always Stewart Is very professional & friendly. He makes sure to keep me updated on my vehicle every step of the way when I leave it for service
Very friendly, extremely helpful, great atmosphere, & just an over all great experience. Honestly one of the best dealerships that I have been to.
I really must say even though I had frustrating experience in the service department yesterday the Temecula valley toyota team has gone above and beyond to make up for that and it really shows they actually care about their customers. I would definitely recommend them to my friends and family and I plan on being a long time customer.
We bought my daughter a used Camry from this dealer. It was a great experience and I recommend Temecula Toyota highly. John Wall was our salesman, and offered knowledge and professionalism with NO PRESSURE. The price was very competitive and no bogus “dealer fees” were added.
Carl Burt took very good care of us! Never tried to pull anything over on us. Straight forward on the pricing and very friendly! Excited to own a new Toyota and we will be back in the future!
Stewart is service was awesome! Super friendly and got me taken care of in a timely manner.
Just great customer service. I had brought car in for broken latch to hood. Car is old and I am sure part was worn out. But agent replaced part at cost and did labor for free. The hood was last opened by TV toyota, so wasn't sure if it was caused by tech. So TV helped with cost. I am a TV customer for life!
First time buying a new car & had a wonderful experience with Jesus & Rigo. Thank you!
Great service! Enrique did a great job servicing my car and Patrick did a great job as the service rep!
I’ve been a customer for over 10 years and always happy with their service
I appreciate both the affordability and efficiency of the services provided for my 2015 Prius C at Temecula Valley Toyota. It is challenging to get same day or last minute appointments but booking a week or more ahead of time is not unreasonable. I have always found the customer service of all staff to be top notch. I especially appreciate Vanessa's assistance on my recent visit on Thursday, August 5th, 2021. She covered all details and made me feel reassured. Thank you! Peter
It’s very important that from my beginning visits I was able to trust their maintenance procedures needed to uphold my new car. After all visits I was informed how to determine when to come back in… In fact, Steve S. made it important to state what’s needed before I’m to leave. He escorted me to the parts department, I purchased, he removed/replaced my new windshield wipers for me. Thank you Toyota. I’m a happy customer and trust your service.
Very accommodating , great service and follow through Adam graciously provided assistance to have new tires installed plus oversaw prope wheel alignment of our older Lexus LS
The Service Advisor Mr Stewart Tan is a very professional and customer oriented. Outstanding. Service Asvisor.
Great service! Excellent 5 star service advisor! Temecula Toyota service 5 star!
Arron went above and beyond in customer service. I went to 5 dealerships and this is the only one that kept it real with me, worked for me and got me exactly what I wanted. Thank you so much
I recently purchased a 2019 Toyota tundra and everything was amazing SAL which is amazing!! delivered it to my house and let me test drive it I loved it did the paperwork within 10 minutes it was mine! I discovered a screw in the tire when it was delivered and they called right away to schedule me in to get a new tire and my second new keyfob! I am loving Toyota…
Great customer service my advisor, Ken was knowledgeable and very helpful. In and out serviced my car it was good experience!
Jae Chun made our car buying experience pleasant from start to finish. We had very specific must-haves on the car. He was able to find us the car and even deliver it to our home. I would definitely use Temecula Valley Toyota in the future and recommend to friends and family.
Amazing customer service ! Joanna is the best ! So friendly, helpful and keeps you up to date on everything with your vehicle while it's getting worked on. Definitely recommend her as your advisor and toyota as the place to go to get your car fixed.
Brent Williams a Toyota sales man in fact i never sen a amazing costumer service like what he did . he’s very patience ,A funny guy, very helper and talk about all details and he do his best to understand all information about my car and my loan and I would like to thank the manager of Brent which help me to getting this car and I would like to thank Rigo you the best
Kenny is the absolute best. Buying a car can be hectic but Kenny really made sure my car needs were met. I walked away a happy customer!
Head over and ask for Steve Scott friendly honest worked a deal for us and overall satisfied with our new purchase.
Chris in service was very helpful and knowledgeable. I definitely recommend to anyone. The service was fast and he kept me in the loop about everything.
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