Customer Testimonials
sales person name Leo very nice and honest person from the beginning my parents went and bought a car from him talked really good about him so went back and bought my first car from him. Got the car I really wanted and fell in love with the car. Totally would recommend him as a sales person to anyone who is looking for a car!!
Dale was awesome! He is the best salesperson! He showed us how to work everything on the vehicle and demonstrated how all of the safety features work on our new Grand Highlander. He also kept us updated as to when our car would be in. We are very grateful that we were able to work with Dale. He was very honest with us and we really appreciated his top notch service.
Angelica and Nicholas Romero were fantastic! Amazing service
I had a great time with Carl Burt and Nicholas Camillo. Carl answered all my questions over the phone quickly, replied to texts within minutes, and answered questions after the sale too. I bought a used Toyota Prius from him and there was no hassle. He had the car filled with gas and ready for me to inspect when I got there and it looked great! He walked me from the dealership to the financing office and waited with me while they wrapped up the paperwork. Something I really appreciated is that I could send over my identification over email ... Read More Google - Nov 7, 2026
Very poor service over the phone
I had a great time with Carl Burt. He answered all my questions over the phone quickly, replied to texts within minutes, and answered questions after the sale too. I bought a used Toyota Prius from him and there was no hassle. He had the car filled with gas and ready for me to inspect when I got there and it looked great! He walked me from the dealership to the financing office and waited with me while they wrapped up the paperwork. Something I really appreciated is that I could send over my identification over email beforehand so I ... Read More DealerRater - Nov 7, 2026
Love their Toyotas
Had a great experience buying my 2026 RAV4 XLE Premium Hybrid at Toyota Temecula. I appreciate the whole team’s patience, respect, and professionalism. The process was straightforward, and I walked away with a solid deal.
I worked with Garrett and couldn’t be happier with the service he provided. He was professional, patient, and clearly committed to taking care of his customers.
Now I can focus on work with peace of mind, knowing I have a reliable vehicle that’s great on gas. Hard to beat Toyota reliability.
Thanks again to Garrett and the team. When I’m ready for ... Read More Google - Oct 28, 2026
I highly recommend the service of Toyota, very friendly staff and helpful
I recently purchased a used car that was a Silver Cert. Had it 5 days and only drove it 3 and the transmission is already slipping and the engine light is on for a malfunction. They say they run the cars through all these toyota standards and certify them, but now I have the feeling they dont perform sufficient checks. I have purchased toyotas for a good portion of my life but this time I have dropped money on a car that is not reliable, be careful and thoroughly check the vehicles you purchase here. I was told by the sales rep &... Read More Google - Oct 25, 2026
Very easy to make an appointment. Staff very polite and friendly. Waiting room is very comfortable and quite.
Carl was a blessing to work with, as was everyone I came in contact with. I had a great experience at this dealership.
I was looking for a Toyota Grand Highlander and found one here, but unfortunately, it didn’t meet my requirements. I ended up purchasing my vehicle from a Toyota dealership in Cerritos instead. However, the customer service here was outstanding! I honestly wish I could have purchased my vehicle from this dealership because the experience and service were so great. Thank you for the excellent customer service!
Our salesperson Claudia provided outstanding customer service. No pressure, great people skills and was extremely helpful during the buying process.
dishonest, deceitful, and unprofessional dealership. I called about a recently listed vehicle and was told it was undergoing reconditioning and would be available in the coming days. When I specifically asked if I could come see it that day, I was told not to come, as the vehicle was not ready to be shown or sold.
I made it very clear that I was a serious buyer and wanted to be contacted the moment the vehicle became available so I could come in and purchase it. Instead, the next call I received was to inform me that the vehicle had ... Read More Google - Oct 20, 2026
(Translated by Google) The price is a bit high, but the service is excellent. (Original) 价格有点高但是服务很好
Smooth process, no stress!! Dale was the absolute best, extremely helpful!
I had an amazing experience at Temecula Valley Toyota! Called for a car that I was interested in and Sam Salem was so helpful. Coming from San Diego (bc no dealership could compare to the LA/IE area) the process was so smooth. The day after I called, I test drove the car and everything went by quickly from there. Literally told them this was the best experience I had buying my car. Thanks to Sam and Nick from Finance for the help, I couldn’t love my car more!!!
It was an Awesome Experience. Sammy was Great hands down. Everyone was very professional, personable and pleasant to deal with. I actually enjoyed buying a car for my daughter.
Awful customer services. I asked Miguel for two specific things and after 2 hours of waiting for my car to be serviced, the two things were never addressed all this time. Miguel asked me to make another appointment. I’m going to report Miguel and this center to the regional.
Huge shoutout to Nicholas at Temecula Valley Toyota for hooking it up and making my purchase effortless. Clear communication and zero runaround. Truly appreciate the help, Nicholas! Definitely the guy to see here!
Excellent service by Vanessa. I highly recommend them! You guys are the best
Awful experience. I contacted regarding a pre owned vehicle. I set up an appointment and confirmed the morning of. I drove an hour to arrive to a sales person who not only wasn’t expecting me but called me the wrong name
thinking I was another appointment. He then proceeded to tell me he thought the vehicle was sold. He then couldn’t confirm if it was or wasn’t on the lot. Then disappeared for half an hour with no updates or communication before I decided to leave. After I left he reached out saying they found it, and ... Read More Google - Oct 10, 2026
10/10 would recommend purchasing a vehicle from this great dealership! The staff was very helpful and answered any questions I had. They help me through the process very step of the way, plus helped me set up my phone once we had the our new Grand Highlander. Big thank you to Andrew and Aaron for taking great care of me during the process and making the buying process fast and easy! Will be recommending them to friends and family!
Five Stars – Fantastic Experience at Temecula Valley Toyota! I had a great experience buying a car at Temecula Valley Toyota from start to finish. Both the sales process and completing the financial paperwork were seamless, making this one of the most streamlined and friendly vehicle purchases I’ve ever had. A special shout-out to Carl Burt, who served as my main contact throughout the entire process—his help and professionalism were key to making the whole experience so smooth and positive. Highly recommend working with Carl and the team at Temecula Valley Toyota!
Fantastic customer service, Rudy went above and beyond to make this transaction smooth and affordable. I contacted several dealers to find the best possible deal and Rudy was by far the best contact in my surrounding area. I am very pleased.
Really straightforward and very polite and super transparent. What a wonderful experience. It was super easy dealing with Aaron.
Quick, informative and no pressure. Going through Edmonds.com to preview the car was a plus.
Excellent Service.
Angelica was very knowledgeable and professional. She kept me updated and streamlined the process. Thanks
Outstanding! Great customer service! Excellent communication! Cares even after sales! A pleasure to deal with
I had a great experience at the dealership! I would always encourage someone to work with Rudy. He really knows what he’s doing, listens to what you’re looking for, and genuinely cares about helping you find what works best for you. He made the entire experience easy, comfortable, and enjoyable. Thank you so much, Rudy!
I am absolutely convinced I received the deal of the decade. Rudy was transparent and extremely accommodating with all my questions, concerns as well as my expectations. Rudy and Ryan the GM made every effort to make sure I was completely satisfied. AND I AM. 🙂 Thanks again, Rudy. I would write more but Im goin off roading. PEACE !!!! PS. I did my research and compaired with six separate dealerships. Save yourself some time and headaches people,,, Call Rudy 1st
I’ve bought a decent amount of cars over the years and I was one who never wanted to buy from a dealership again. But Rudy Vides has changed my mind, he was knowledgable, not pushy and was there to help me through the process. I would definitely buy from Rudy again.
Rudy provided us excellent customer service. We came all the away from Chula Vista to purchase our Toyota RAV4. Rudy helped us with every question we had, offered us Uber to go up there since we did not have a car. Ask for Rudy to help you find your dram vehicle🤗 Thank you again Rudy🙏
You are the best salesperson, and we are so happy to do business with you! Thank you for the sincerity that warmed our hearts! Love you always ❤️
Anthony was very helpful and communicative during the sale process. On the day of purchase we did a test drive and I knew the Toyota GR Corolla was the right car for me. I appreciate all your help, this car brings a smile to my face each time I drive it. Save the manuals!
I had an amazing experience purchasing my blacked out Tacoma TRD Off-Road at Temecula Toyota, and a huge part of that was because of Sam.
Sam was incredible from start to finish. He was professional, knowledgeable, straightforward, and genuinely cared about making sure I got the right truck and had a great experience. There was never any pressure or feeling like I was just another sale. He took the time to answer all my questions and made the entire process smooth and enjoyable.
You can tell Sam takes pride in what he does and truly cares about his customers. I ... Read More Google - Sep 25, 2026
Low pressure, detailed and informative. Robert was respectful and patient, something I haven't experienced before in my car buying experience. Having Edmunds.com attached to your website is also a plus.
Always speedy service when I make appointments here Vanessa was the woman who helped me yesterday. Made the experience that much more special with her fun personality I look forward to seeing her again at my next service.
They got the best pricing around the area and it was the easiest buying process. Carl is my sales rep and he helped us to get the exact car we wanted, lowest price, and the entire buying process was so easy, thanks to Carl (and Nick from finance), we walked out with dream car within 1 hour!!
Brandon was great to work with. Straight forward and helpful. We happily buy a car from home again.
Brandon was amazing throughout the whole time. Amazing communication, responsive, honest and a great disposition. Needless to say, I’ll be returning back to him for my next toyota. Highly recommend him & definitely go to Brandon to save yourself the time & headache of dealing with other people
This was the easiest quickest, most convenient car purchase I have ever made of all the years I have bought cars! I highly recommend working with Brandon Hernandez. He was not a high-pressure salesman type. He was very respectful.
⭐️⭐️⭐️⭐️⭐️
We had an amazing experience buying our new car, and we couldn’t be happier! A huge thank you to Entela for making the entire process so easy and enjoyable. She was extremely professional, knowledgeable, patient, and genuinely helpful from beginning to end.
Entela took the time to answer all of our questions, made sure we felt comfortable with every step, and never made us feel pressured. Her kindness and excellent customer service made such a big difference in our experience.
We absolutely love our new car and highly recommend asking for Entela if you’re looking to purchase a ... Read More DealerRater - Sep 18, 2026
Dealer man was nice and good thank you for servicing me and i appreciate it a lot
My son and I went to buy his dream car on 9/16, his 21st birthday. We drove 2 hrs to get there. Sales guy Nicolas was nice the whole time. Once the deal was made we headed over to Finance. A guy Sal was very nice at the beginning then once we turned down the warranty a switch flipped. He was no longer nice to us. Well this morning my son found out there was a mix up and our lender said they showed that we had warranty under Toyota. So my son called Sal to make sure warranty was not added. ... Read More Google - Sep 18, 2026
I took my vehicle in for service. They took forever to deliver the vehicle to me ounce I paid for the services. The vehicle was dirtier than when I brought it in.
Good experience with customer service from the check-in till the completion. Everyone was courteous & professional.
Very professional especially Jason. He came and filled me in on all the updates of my car.
Buying a car can be stressful, but our experience at Toyota of Temecula completely flipped the script. We originally went in to look at a used vehicle, and our salesperson, Brandon Hernandez, was phenomenal.
There was zero pressure—just an entirely relaxed, honest, and easygoing environment. Instead of pushing for a quick sale, Brandon took the time to understand our situation, walked us through the numbers, and actually guided us toward a brand-new vehicle that made much more financial sense in the long run.
It’s rare to find a dealership and a sales professional who genuinely prioritize what’s ... Read More DealerRater - Sep 14, 2026
Entela was one of the nicest sales persons I have ever dealt with. She was knowledgeable and willing to help with any ideas or questions I had. She also spent a lot of time with me and never seemed to be in a hurry. She is a genuinely nice person and was a pleasure to work with.
Thank you, Brandon. It was really nice to work with you. The rav four, it's just what I wanted
Very nice associates and happy with the work done the repairs were done in good time.
First time here. I was pretty impressed with their serivce. Nothing felt forced on me when it came to my routine Toyota prepaid maintenance package service. I came by for my 2nd service out of 5 services I bought from Toyota for my car. Adam and the staff were all chill and pleasant to deal with. Beautiful dealership and service center which they have two of them. Ones a full service center and the second one is just across the street and that's a quick service center.
Honest work and awesome service center. I only bring my vehicles here because the service department is fantastic. Thank you Alex from service!
Excellent Service
Okay I visited both ford and Toyota and I have bought 3 vehicles so I felt I cheated on Toyota but I know why I always go with temecula Toyota. Not only did I get the truck I wanted but they went beyond that. They got me a better truck for what I wanted to pay. Oscar was really good and professional but John our sales manager has always been amazing and came through for me.
Brandon hernandez was great to work with.
I was very straightforward with my purchase and the team did everything to accommodate me and more! Cole and Michael were fantastic throughout the process. I expressed my intentions to purchase a vehicle very early on and Cole went ahead and set the vehicle aside for me! I felt no pressure in the paperwork process for any additional upgrades but was also made aware if I was interested. I also ended up getting the vehicle I wanted for a really good value! It was an entirely smooth and quick process, will definitely purchase through TV Toyota in the future!
Brandon was very helpful and made our buying experience easy, would highly recommend. Thank you Brandon again
We called the dealership on Sunday to find out if they had a specific car in their inventory and they confirmed that they did. We told them that we had a quote from another dealer for the same vehicle and they matched the price. We did the paperwork online before driving to Temecula and everything was ready when we got there two hours later. Michael was helpful throughout the entire process and provided wonderful support.
Brandon was amazing! He helped me from start to finish and helped give me the best deals! I would definitely recommend him!
We had such a wonderful experience working with Entela at Temecula Valley Toyota. She truly went above and beyond to help us find the right family car for our needs. From the very beginning, she was patient, attentive, and genuinely invested in making sure we felt comfortable with our decision. Entela never made us feel pressured or rushed. She took the time to listen to what our family needed, answered all of our questions, and worked hard to find us a vehicle we felt confident and happy about. What stood out most was how much she cared about our satisfaction—... Read More DealerRater - Sep 6, 2026
They treated us really nice and made everything possible so I could get the car that I was looking for, from the moment they let me test drive until the moment I was getting the keys they were very nice and patient
This is our 3rd car we purchased from them. Everybody is always so nice and friendly. They are very knowledgeable and answered all of our questions.
Buying my car was easy, shout out to my sales rep... but service rep david vollbrecht is what makes me question if getting a vehicle here was even worth it. after 3 weeks we had to go back for eshaust leak. They said they fixed it (supposedly 8k fix) come to pick it up and then it had a motor mount leaking. Took it back and for some reason they replaced water pump and no fix on the motor mounts. We asked for a rental and of course David said no. Wile he offered rentals to everyone else. We go back ... Read More Google - Sep 4, 2026
If you are buying a vehicle from here don’t fall for their “warranty”. Not even 8,000 miles on my brand new 2026 tacoma and they claim my 1.5 inch lift kit caused my whole diff to explode and hit my oil pan. Which is weird because they sell brand new tacomas with bigger lift kits on them. But they sold me on the extended platinum warranty and I can’t even use it on a part known to break on the newer tacomas. I called corporate to take it up with them and they opened a file and told me I would ... Read More Google - Sep 4, 2026
Angelica was quick and was able to get me what I wanted in a car. Definitely coming back
Excellent work and engagement in the car buying journey. Responsiveness and communication are an important attributes when buying a vehicle, and Carl hit these outside the ballpark.
Cole was proactive in responding to my emails regarding inquiries about the vehicle I wanted. Nicholas Camello was transparent about the documents that needed to be signed and answered all questions I had.
I had an issue with my roof rack 3 times and I finalky got it fixed
Joaquin got me OTD on a brand new vehicle for the right price. Was treated better here than at 18 other local dealerships when it came to an offer and general treatment. The process was smooth. Thank you for making my first dealership vehicle purchase fair and simple. Would recommend Temecula Valley Toyota to anyone based on my experience.
Terrible customer service from the sales department. Car was not properly cleaned and had gum stuck to the driver side door trim, had a missing key and EV charging cable along with damaged display screen when I picked it up.
I purchased a new 2015 Toyota Highlander XLE from this office in 2014. Now in 2026, the car has 66,550 miles on it. I had several dealers offer, but I felt the offer was too low. I came into the office and spoke with Star, YES, she is a Star. She starts out showing you why she can not pay what I want, is extremely pleasant offers coffee, water but what I really want is what I came for, my price. At the end, I told her we can part as friends, but I could not accept her offer, that I was firm. As ... Read More DealerRater - Aug 27, 2026
The Toyota Express team in Temecula is always very friendly and knowledgeable. Rick did a great job letting me know about upcoming deals on tires and Jalen, my service advisor, did a great job going over the work done on my car that day. My car was ready in a timely manner and I appreciated that.
I've had the worst service ever! Repair department needs to do better, my service advisor David Vollbrecht does everything but good service. He is rude and just a un pleasant person to talk to. He was nice to everyone else that cheked in exept me. I'd hate to say race had something to do with it. Customer service should be equal, but anyways. I went in today and right of the bat told me "i dont think we can even service this" did not explain a thing or even listened to what i had to say. ... Read More Google - Aug 24, 2026
Jose and Angelica were amazing with there help I was able to buy a car at a great price
Service dept is in complete disarray. Been going here for 15 years and their quality of the service went from 5 to one star. Likely ownership cutting corners for profit. Inexcusable in any case.
I had an excellent experience with Entela at Temecula Valley Toyota. She was incredibly helpful, patient, and professional throughout the entire process. I had an issue with the vehicle I had previously purchased, and the dealership worked with me to take that vehicle back and put me into a new Toyota instead. Entela made the entire process as smooth and stress-free as possible. She took the time to answer all of my questions, kept me informed, and genuinely cared about making sure I was happy with my purchase. I really appreciate everything she did for me and the way she ... Read More DealerRater - Aug 21, 2026
Star Cardenas was professional from the start to the end offering assurance, positivity and professionalism